Getting Started
Discover which ports must be open inside your router so that your TiVo DVR can access online services. Please be aware that there are many variations of routers, software, and settings that are unique to each computer.
The TiVo service does not require any INBOUND access from the internet into your home network, but your TiVo box does require some OUTBOUND traffic to reach the internet and the TiVo service. Typically, the ports listed below are open by default unless you have customized your router settings.
Information you will need:
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Manufacturer/model number of your router
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User manual for your router (at router manufacturer's website)
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Instructions to access your anti-virus software and firewall
Port Configuration Test
The latest software version available for your TiVo DVR includes a port configuration test that checks for blocked ports. To run this test, follow the instructions below.
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Navigate to the port configuration test screen by going to the appropriate menu path:
Devices on TiVo Experience 3 (software version: 20.x. or earlier)
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Settings & Messages > Network Settings > View network diagnostics (for TiVo BOLT and Roamio)
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Messages & Settings > Settings > Phone & Network > View network diagnostics > Port configuration test (for TiVo Premiere and earlier DVRs)
Devices on TiVo Experience 4 (software version: 21.x)
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The Network Diagnostics screen shows the TCP port test on the third line. You should also see the status of the test, either "Testing," "Succeeded," or "Failed."
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If you want to see more details about the result of the test, highlight and select View TCP port test details.
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If the TCP port test fails - Select View TCP port test details to see which port(s) you need to open on your router or firewall. Contact your router manufacturer for instructions if you need help.
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If the TCP port test succeeds - If you are still unable to communicate with the TiVo service or another TiVo device, contact your Internet service provider to make sure they are not blocking ports or IP address.
Outbound Ports That Must Be Open
TiVo set top boxes and TiVo Desktop software must be able to access the TiVo service to enable features, access content, and perform updates. The TiVo service must be reachable over the internet from your home network via the following ports (OUTBOUND):
Access your router from your computer and ensure the outbound ports listed below are open. See the user guide for your router if you need assistance.
| TCP Ports |
| TCP port 80 | TCP port 7287 | TCP port 8079 |
| TCP port 443 | TCP port 7288 | TCP port 8081 |
| TCP port 5223 | TCP port 8078 | TCP port 8181 |
Unrestricted Ports Within Your Network
Unrestricted Ports within your network must be addressed by your manufacturer. For internal network communication between multiple TiVo boxes, TiVo Desktop software, and other TiVo applications, the ports listed below should be unrestricted within your home network.
Access your router from your computer and ensure the ports listed below are unrestricted on your network. See the user guide for your router if you need assistance.
| TCP Ports |
| TCP port 37 | TCP port 5222 | TCP ports 8080-8089 |
| TCP port 80 | TCP port 5223 | TCP port 8101 |
| TCP port 443 | TCP port 5254 | TCP port 8102 |
| TCP port 1413 | TCP port 5354 | TCP port 8181 |
| TCP port 2190 | TCP ports 7287-7297 | TCP port 8200 |
| TCP port 4430 | TCP port 8000 | TCP port 31339 |
| UDP Ports |
| UDP port 37 | UDP port 123 | UDP port 2190 | UDP port 5353 |
| Macintosh computers and TiVo Desktop |
| In addition to the ports listed above, TiVo Desktop for Macintosh computers requires at least one of the following TCP ports to be open for unrestricted communication within your local network (behind your firewall): your firewall): |
| TCP port 8101 | TCP port 8102 | TCP port 8200 |
